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Terms and Conditions

Please read these terms carefully before using our services

Terms and conditions:

1) Acceptance of terms and conditions: by using OGC XPRESS SHIPPING service customer agrees to all terms and conditions listed below.

2) Shipping & Delivery:

  • Delivery times are estimates and not guaranteed.

  • OGC XPRESS SHIPPING is not responsible for delay caused by:

  • Weather conditions

  • Customs inspections

  • Airline/shipping carrier delays

  • Incorrect address provided by customer

  • Customers must provide accurate contact and delivery information.

3) Prohibited Items:

  • Illegal substances

  • Firearm & weapons

  • Explosives

  • Perishable goods

  • Hazardous Material

    Any prohibited item discovered will be reported and confiscated.

4) Packaging Responsibility

  • Customers are responsible for ensuring items are properly packaged.

  • OGC XPRESS SHIPPING is not liable for damage due to poor packaging.

5) Customs & Duties:

  • Customers are responsible for any customs fees, duties, or taxes.

  • OGC XPRESS SHIPPING is not responsible for customs delays.

6) Payment Policy:

  • Full payment must be made before packages is released

  • Storage fee will apply for uncollected packages after 7 days.

Unclaimed Packages:

  • Packages not collected within 30 days may be considered abandoned.

  • OGC XPRESS SHIPPING reserves the right to dispose of or resell unclaimed packages.

Privacy Policy:

Customers information will be kept confidential and used only for shipping and communication purposes.

Limitation of Liability:

OGC XPRESS SHIPPING is not responsible for:

  • Indirect or consequential losses

  • Loss of profit

  • Emotional distress

  • Delays beyond company control